Shipping policy

Shipping Policy

At RunX Nutrition⁠, we work hard to get your order packed and dispatched as quickly as possible so you can stay fuelled for training, racing, and recovery.

Order Processing

All orders are processed within 1–2 business days from the time your order is placed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.

Shipping Rates

Australia Wide Shipping

Free Standard Shipping on all orders over $100 AUD
Standard Shipping: Calculated at checkout
Express Shipping: Available at checkout

Shipping costs are calculated based on your delivery location and selected shipping method.

Estimated Delivery Times

Standard Shipping

Metro areas: 2–5 business days
Regional areas: 3–8 business days

Express Shipping

Metro areas: 1–3 business days
Regional areas: 2–5 business days

Please note delivery times are estimates only and may vary during peak periods, promotions, or due to courier delays.

Order Tracking

Once your order has been shipped, you’ll receive tracking information via email so you can follow your delivery every step of the way.

Shipping Delays

While we aim to deliver all orders within the estimated timeframes, delays may occasionally occur due to factors outside our control, including courier disruptions, weather events, or high-demand periods.

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout.

RunX is not responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information.

Lost or Damaged Orders

If your order arrives damaged, or if you believe your parcel has been lost in transit, please contact our support team as soon as possible.

We’ll work with you and the courier to resolve the issue quickly.

For all shipping enquiries, please contact us at:

Email: support@runxnutrition.com.au